Shipping & Delivery

Last updated: 14 March 2025

Introduction

Welcome to Pikkies & Mila (“we,” “our,” or “us”). This Shipping & Delivery Policy outlines the shipping and delivery terms for products purchased on our website pikkies.co.za (“Website”). By making a purchase from our Website, you agree to comply with the terms and conditions set forth in this policy.

1. Shipping Methods

We offer the following shipping methods for your convenience:

1.1 Standard Shipping

• Standard shipping is available for all products.
• Standard shipping typically takes 3-5 business days to deliver within South-Africa.

1.2 Express Shipping

• Express shipping is available for select products.
• Express shipping typically takes 2 business days to deliver within South-Africa.

2. Shipping Costs

Shipping costs may vary based on the shipping method, order total, and delivery location. The shipping cost will be calculated and displayed during the checkout process for your review before finalizing your order.

3. Order Processing Time

All orders are processed within [number] business days. Please note that this does not include shipping time. Once your order is processed, it will be shipped according to the selected shipping method.

4. Tracking Your Order

You will receive a confirmation email with a tracking number once your order has been shipped. You can use this tracking number to monitor the progress of your delivery.

5. Delivery Times

Delivery times may vary depending on the shipping method and delivery location. While we make every effort to deliver your order within the specified timeframes, please understand that delivery times are approximate and can be affected by factors beyond our control.

6. International Shipping

We do not offer international shipping.

7. Non-Delivery and Returns

In the event of non-delivery or if you need to return a product, please refer to our Refund Policy for further instructions.

8. Contact Us

If you have any questions or concerns related to this Shipping & Delivery Policy, please contact us using the following information:

•  Company Name: Pikkie & Mila
•  Contact Number: +27 63 701 5837
•  Email: sales@pikkies.co.za