Privacy Policy

Last updated: 14 March 2025

Introduction

Welcome to Pikkies & Mila (“we,” “our,” or “us”). At Pikkies & Mila, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website pikkies.co.za (“Website”). By accessing or using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our Website:

1.1 Personal Information

Name
Contact information (email address, phone number)
Shipping and billing addresses
Payment information (credit card, debit card, or other payment methods)
User account details (if you create an account on our Website)

1.2 Non-Personal Information

Internet Protocol (IP) address
Browser type
Operating system
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

2.1 Order Processing

To fulfill and manage your orders
To communicate with you regarding your orders
To provide customer support

2.2 Personalization

To tailor your experience on our Website
To recommend products and services that may interest you

2.3 Marketing and Promotions

To send you marketing communications
To inform you about special promotions, events, and new products
To administer contests, sweepstakes, and surveys

2.4 Website Improvement

To analyze and improve our Website
To monitor website usage and trends
To ensure the security and integrity of our Website

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

3.1 Service Providers

Third-party service providers who assist us with website operation, payment processing, and shipping

3.2 Legal Compliance

When required by law or to protect our rights, safety, or the rights, safety, or property of others

3.3 Business Transfer

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity

4. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect non-personal information about your browsing behavior on our Website. You can manage your cookie preferences by adjusting your browser settings.

5. Your Choices and Rights

You have the right to:

Access, correct, or delete your personal information
Opt-out of marketing communications
Object to the processing of your personal information

6. Data Security

We take reasonable measures to protect your information, but no data transmission over the internet is completely secure. We cannot guarantee the security of your data transmitted to our Website.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using the following information:

• Company Name: Pikkie & Mila
• Contact Number: +27 63 701 5837
• Email: sales@pikkies.co.za