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Privacy Policy

Last updated: 14 March 2025

Introduction

Welcome to Pikkies & Mila (“we,” “our,” or “us”). At Pikkies & Mila, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website pikkies.co.za (“Website”). By accessing or using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our Website:

1.1 Personal Information
  • Name
  • Contact information (email address, phone number)
  • Shipping and billing addresses
  • Payment information (credit card, debit card, or other payment methods)
  • User account details (if you create an account on our Website)
1.2 Non-Personal Information
  • Internet Protocol (IP) address
  • Browser type
  • Operating system
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

2.1 Order Processing
  • To fulfill and manage your orders
  • To communicate with you regarding your orders
  • To provide customer support
2.2 Personalization
  • To tailor your experience on our Website
  • To recommend products and services that may interest you
2.3 Marketing and Promotions
  • To send you marketing communications
  • To inform you about special promotions, events, and new products
  • To administer contests, sweepstakes, and surveys
2.4 Website Improvement
  • To analyze and improve our Website
  • To monitor website usage and trends
  • To ensure the security and integrity of our Website

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

3.1 Service Providers
  • Third-party service providers who assist us with website operation, payment processing, and shipping
3.2 Legal Compliance
  • When required by law or to protect our rights, safety, or the rights, safety, or property of others
3.3 Business Transfer
  • In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity

4. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect non-personal information about your browsing behavior on our Website. You can manage your cookie preferences by adjusting your browser settings.

5. Your Choices and Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Object to the processing of your personal information

6. Data Security

We take reasonable measures to protect your information, but no data transmission over the internet is completely secure. We cannot guarantee the security of your data transmitted to our Website.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using the following information:

•  Company Name: Pikkie & Mila
•  Contact Number: +27 63 701 5837
•  Email: sales@pikkies.co.za

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